Special Offer
Fast experience! All
Cloud Server
plans get
discount offers!
Promo code:
RAINBOW
Remote Hands Services
24/7 on-site technical support at the data center
Your extended hands inside the data center
Remote Hands services let you operate equipment in the data center without traveling on site.
From simple reboots to complex hardware replacements, cabling work, and rack installations, our engineers handle day-to-day operational tasks for you.
7×24
24/7 service
<15 min
Response time
Professional technical team
Experienced data center engineers
Server operations
- Power on / off / reboot
- KVM / IPMI connection
- BIOS setting adjustments
- System recovery boot
Network cabling
- Network cable connection / replacement
- Fiber patch installation
- Port labeling and organization
- Network device inspection
Hardware services
- Hardware installation / removal
- Drive replacement
- Memory upgrades
- Equipment health checks
More Services
On-site photos
Capture equipment status, cabling, and indicator lights so you can see on-site conditions remotely.
Equipment receiving and shipping
Receive deliveries, sign for packages, and manage device intake and outbound handling.
Routine inspections
Perform scheduled equipment checks and record indicator lights, temperature, noise, and other operating conditions.
USB / CD boot
Use USB media or optical discs for system installation, recovery, and troubleshooting tasks.